Returns & Exchanges
At KICKSOWN, we want to ensure you are completely satisfied with your purchase. If your new footwear or apparel doesn't meet your expectations, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, including all tags and the shoebox, ensuring the products are in unworn, 'like-new' condition.
Ship the Items
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing